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Name | Description | |
|---|---|---|
Customer Service | Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company, serving the people who buy your products. Perhaps you're an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you're a company owner, serving your staff and your customers. The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business. | |
Microsoft Office | The Microsoft Office course addresses all the principles and tools used in the Office management portfolio, which make work a way or not easier, through a series of in-depth lectures, the learner will be able to use word, excel, powerpoint, outlook) software with ease so that he can harness the advantages of these programs in order to quickly get the work done and get out of it in the best way. Through Microsoft Office Online, we will detail the most important definitions in exel and word, as well as power bonet and outlook, and we will explain the most important rates used in exel, as well as how to use powerpoint presentation slides, the professional document writing mechanism, and the use of e-mail as well. | |
Own to Lead Safety Leadership | Neft Energies Solution in the workshop tends to work on unifying the Leadership and Communication Standards. We would challenge the Leaders within the team, make them work on creating the vision and getting the buy in. The workshop will help them have self-awareness for their leadership styles and techniques, and show them a way of understanding their personalities as well as the personalities of their team mates. | |
Finance For Non-Finance | A real experience for managing companies and preparing financial statements | |
IRCA CERTIFIED LEAD AUDITOR ISO 9001 | The aim of this course is to provide students with the knowledge and skills required to perform first, second and third-party audits of quality management systems against ISO 9001:2015, in accordance with ISO 19011 and ISO/IEC 17021, as applicable. | |
Audit Strategies Accounting & Auditing in the E&P Industry/Internal | This 3-day course will cover the essence of establishing good audit practices for internal, joint venture and production sharing contract audit processes in the oil & gas industry. Participants will benefit through specific understanding and of current industry audit practices, techniques and issues reinforced with real world oil & gas case studies learning and daily exercises. | |
Project Management Professional – PMP | Project management isn?t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of you job, you are often expected to take on extra assignments - and to get that additional job done well, done under budget, and done on time. This course is intended to help participants understand the conceptual phase of a project?s life cycle, including setting goals, creating the Statement of Work and creating a Project Charter. It will also take you through the five key stages of effective Project Management | |
Certified Crisis Management Professional | This course will be highly interactive and include group discussions, videos, case studies and syndicate work. Participants will be involved in scenario based Crisis Management Development Exercises during the course, and be given support to initiate their own Crisis Management strategy throughout the 4 days | |
Emergency & Crisis Management | This course will give you a greater understanding of the emergency response planning process. It is ideal for middle to senior managers or new employees who may, in the course of their normal duties, be called upon to take up a position in their company?s emergency response organization. | |
HSE Leadership | Line Managers are increasingly required to take responsibility for actively managing the risks in their organization. Managing risks related to Health, Safety and Environment (HSE) should be high on every manager?s agenda. This one-day course will help you to become familiar with basic leadership principles for eective HSE risk management. During the training we use a mixof activities to engage all participants in the learning process. We use presentations, group exercises, group discussions and tests |
